Privacy Policy

This privacy policy sets out how Prema Joy uses and protects any information that you give

when you use this website.

Prema Joy is committed to ensuring that your privacy is protected. Should we ask you to

provide certain information by which you can be identified when using this website, then you

can be assured that it will only be used in accordance with this privacy statement.

What we collect

We may collect the following information:

 first and last name

 phone number

 email address

 geographical location such as state you live in

What we do with the information we gather

We require this information to understand your needs and provide you with a better service,

and in particular for the following reasons:

 Internal record keeping.

 We may use the information to improve our products and services.

 We may periodically send promotional email about new products, special offers or

other information which we think you may find interesting using the email address

which you have provided. All emails will come from Prema Joy. We will never pass

your details on to another organization.

 From time to time, we may also use your information to contact you for market

research purposes. We may contact you by email, phone, fax or mail. We may use the

information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent

unauthorised access or disclosure we have put in place suitable physical, electronic and

managerial procedures to safeguard and secure the information we collect online.

Financial transactions on our website

 All transaction are for Prema Joy. ABN: 30494608208

 All transactions are processed in AUD

 Refund policy for courses: We offer a 3 day cooling off period for courses. Please

email Hellopjoy@outlook.com within 3 business days of enrolling into the course. 

The money paid will be held in credit after the 3 day cooling off period is over.  Your

credits may not be claimed as a cash refund.


 Refund policy for products: We offer a 30 day replacement period for faulty

products. Please email Hellopjoy@outlook.com within 1 month of receiving the

product.

 Security policy: When purchasing from Prema Joy your financial details are passed

through a secure server using the latest 128-bit SSL (secure sockets layer) encryption

technology.128-bit SSL encryption is approximated to take at least one trillion years

to break, and is the industry standard. If you have any questions regarding our security

policy, please contact Hellopjoy@outlook.com.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive.

Once you agree, the file is added and the cookie helps analyse web traffic or lets you know

when you visit a particular site. Cookies allow web applications to respond to you as an

individual. The web application can tailor its operations to your needs, likes and dislikes by

gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data

about web page traffic and improve our website in order to tailor it to customer needs. We

only use this information for statistical analysis purposes and then the data is removed from

the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which

pages you find useful and which you do not. A cookie in no way gives us access to your

computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept

cookies, but you can usually modify your browser setting to decline cookies if you prefer.

This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used

these links to leave our site, you should note that we do not have any control over that other

website. Therefore, we cannot be responsible for the protection and privacy of any

information which you provide whilst visiting such sites and such sites are not governed by

this privacy statement. You should exercise caution and look at the privacy statement

applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following

ways:

 Using the one-click unsubscribe link found at the bottom of all email correspondence.

 If you have previously agreed to us using your personal information for direct

marketing purposes, you may change your mind at any time by writing to or emailing

us at the details on our contact us page.


We will not sell, distribute or lease your personal information to third parties unless we have

your permission or are required by law to do so. We may use your personal information to

send you promotional information about third parties which we think you may find

interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data

Protection Act 1998. A small fee will be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please

email premajoy@premajoy.com as soon as possible. We will promptly correct any information

found to be incorrect.

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